Regulatory information, privacy policy, legal notices

Exchange Legal Services Limited is registered in England and Wales with registered number 13914498. Our registered office is Unit 1C First Floor Rear Rhs, 1 Oaks Court, Warwick Road, Borehamwood, Herefordshire, WD6 1GS.

Exchange Legal Services Ltd is authorised and regulated by the Solicitors Regulation Authority (SRA) with SRA number is 8001070.  More information on the SRA on its website at www.sra.org.uk under Standards and Regulations.

Data Protection

Exchange Legal Services Limited takes the security and protection of data seriously. For more information, see our privacy policy.

Privacy Policy and Client Confidentiality

We take our clients confidentiality seriously and the protection of information is a fundamental feature of our relationships with our clients. Exchange Legal Services Ltd has specific common law, statutory and regulatory obligations regarding the maintenance our clients confidentiality and the protection and processing of Personal Data as we are a professional services firm, regulated by the Solicitors Regulation Authority.

This Privacy Notice explains how and why we process Personal Data that we may collect from you, or that you may provide to us. (This notice is to be read alongside any other documents referred to in it).

When we process and use your Personal Data, we do so in accordance with the UK GDPR. We are responsible for your Personal Data for the purposes of the UK GDPR. We will only use your Personal Data according to your engagement and instructions to us, the UK GDPR, our professional duty of confidentiality and other relevant legislation.

In the event that the EU GDPR applies to our activities, we will then comply with the EU GDPR.

The data we collect may include:

• Personal data such as your full name, date of birth, National Insurance Number.
• Contact details such as your address, telephone or/and mobile number, and personal email addresses.
• Information to enable us to check and verify your identity e.g. passport and date of birth.
• Information relating to the matter in which you are seeking our advice or representation.
• Special category data such as data revealing your racial or ethnic origin, political opinions, health, religious beliefs, philosophical beliefs or trade union membership

Our lawful bases for processing your personal data:

• Contract – We will process your personal data to allow us to perform our contract with you and to take steps at your requests.
• Legitimate interest – Exchange legal services has a legitimate interest in our clients’ personal data in order to provide our legal services and to comply with our legal and regulatory obligations.

How we may collect this information:

• From you
• From professionals that may engage in relation to your matter
• From third parties with your consent e.g. doctors, medical professionals and employers
• From third-party publicly accessible sources.

Data retention

• Your personal data will only be kept for a specified period of time after we have finished advising you or acting on behalf of you. These reasons are as follows:
• To respond to any questions, complaints or claims made by you on your behalf.
• To keep records required by the law.
• To show that we treated you fairly.

Your rights as a data subject

As a data subject, you have the right to:

• Access and obtain a copy of your data we keep upon request
• Require us to change incorrect or incomplete data
• Require us to delete or to stop processing your data. (Where the data is no longer necessary for the purposes of processing)
• Object to the processing of your data we are relying on our legitimate interests as the legal ground for processing.
• Ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data

Frequently used terms

Disclaimer

The information and materials found on this website or linked social medias are for general legal information purposes only. It is not intended to substitute as legal or other professional advice. The information, materials and opinions contained on this website should therefore not be relied upon or treated as a replacement for specific advice relevant to particular circumstances, if you are seeking legal advice please contact our firm.

The jurisdiction and applicable law to be invoked in the event of any dispute arising as a result of content posted on the Exchange Legal Services website, is that of England and Wales.

Cyber Security

Website security and safety

At Exchange Legal Services we will use reasonable endeavors to prevent bugs or viruses. However, we cannot guarantee that our website will be secure or free from bugs or viruses and therefore encourage you to ensure that you have your own virus protection software when using our website.

You must also not misuse our website by knowingly introducing viruses, trojans or other material that is malicious or technologically harmful. You must also not attempt to gain unauthorized access to our Website or any server, computer or database which is connected to our Website. You must also not attack our Website via a denial-of-service attack. If these terms are breached, you would be committing a criminal offence under the Computer Misuse Act 1990. If this term is breached, we reserve the right to report any breach to the relevant law enforcement authorities as well as to disclose your identity.

You may use our website for lawful purposes only.

Our Website may not be used:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or
• to transmit, or procure the sending of, any solicited or unauthorised advertising or promotional material or any other form or similar solicitation.

Website privacy notice

This privacy notice relates only to your use of our website.

This privacy notice does not cover any links or third-party websites. We are not responsible for the content of those sites either. Those third-party sites may also gather information about you in accordance with their own privacy notices separate to our own. For privacy information regarding any third-party sites, please consult their privacy policies.

Exchange Legal Services’ liability to you

We do not exclude our liability to you in any way where it would be unlawful to do so. This includes liability for personal injury or death caused by our negligence or the negligence of our partners, employees, agents or subcontractors. This includes fraud or fraudulent misrepresentation.

Governing law and jurisdiction

These terms of use and their subject matter are governed by English law. The courts of England and Wales will have exclusive jurisdiction.

Modern slavery and human trafficking statement

At Exchange Legal Services we are dedicated to the law. A part of this dedication is the firm’s commitment to the eradication of human trafficking and modern slavery as we recognise the distress and suffering which it causes. We understand that all businesses have a responsibility to recognise whether modern slavery and human trafficking are taking place within their supply chains. This is a responsibility we do not take lightly. We as a firm will seek to only engage with suppliers who comply with the law including (but not limited to) laws regarding the eradication of human trafficking and modern slavery.

Copyright

Copyright throughout this website belongs to Exchange Legal Services Ltd. Printed copies of this website can be made for personal usage or to provide information to a third party. However, this must be on a non-frequent basis as well as free of charge. The recipient must be aware of our Copyright notice and the copies must not be tampered with.

Permission is given to download and view our information on a personal computer or monitor. Permanent storage or copying of these pages (in whole or partly) is prohibited.

Cookie Policy

This cookie policy explains how our law firm uses cookies and similar technologies on our website. By using our website, you consent to our use of cookies in accordance with this policy.

What are cookies

Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, login information, and other details about your visit. There are two main types of cookies: session cookies and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them.

Why We Use Cookies

We use cookies to improve the functionality of our website and provide a better user experience for our visitors. Specifically, we use cookies to:

• Remember your preferences, such as language and font size
• Keep you logged in to your account
• Analyse how visitors use our website and track website performance
• Display personalized content and advertising

What types of cookies do we use:

• Session cookies: these cookies will only exist whilst the user is reading or navigating our website. When the user closes the browser these cookies are usually removed.
• Persistent cookies: these cookies will exist on users computer until future date. Our website cookies have an expiry date of _______.
• Third-Party Cookies: these cookies are set out by third party domains which are issued from our social media platforms and google analytics
• First-Party Cookies: these are cookies set out by website domain

How can you manage cookies?

Most web browsers allow you to control the use of cookies through their settings. You can choose to accept or reject cookies, or you can set your browser to notify you when a website attempts to set a cookie. Please note that disabling cookies may affect the functionality of our website.

Changes to our policy

We may update this cookie policy from time to time. Any changes will be posted on this page and the updated policy will take effect immediately.

Contact us

If you have any questions or concerns about our use of cookies, please contact us at info@exchangelegalservices.com